Terms of Service
Your Journey, Our Commitment
Understanding your rights and responsibilities ensures a positive wellness journey for everyone in our Austin community. Our terms establish clear guidelines for platform usage, community interaction, and service delivery to create a safe, supportive environment for all members.
Veridian Bloom Service Agreement and User Responsibilities
This section outlines the foundational agreement between you and Veridian Bloom, governing your use of our comprehensive wellness platform. We're dedicated to fostering a trustworthy and supportive environment, and these guidelines help us achieve that for all members of our Austin community.
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Scope and Applicability
This agreement applies to all services, content, and features offered by Veridian Bloom. Your access and use of the platform signifies your acceptance of these terms.
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User Eligibility & Health Considerations
Veridian Bloom services are intended for individuals 35 years and older. While we provide robust wellness guidance, our services are not a substitute for professional medical advice. Always consult with your healthcare provider before beginning any new health regimen. By using our platform, you acknowledge this and confirm you are healthy enough for the activities suggested.
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Account Creation & Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please use strong, unique passwords and notify us immediately of any unauthorized use.
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Acceptable Use & Community Standards
We expect all users to engage respectfully and constructively. Prohibited activities include harassment, spamming, misrepresentation, or any conduct that violates local laws. Our community standards are designed to ensure a positive and supportive environment for all Austin members.
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Enforcement & Termination Procedures
Violation of these terms may result in account suspension or termination. We reserve the right to remove content or suspend access at our discretion to maintain the integrity and safety of our platform.
Service Delivery and Performance Commitments
Veridian Bloom is committed to providing a high-quality wellness experience. This section outlines our commitments regarding service availability, content quality, and expert interaction.
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Service Level Agreements (SLAs)
We strive for 99.9% platform availability. Should you experience any issues, our support team aims to respond within 24-48 business hours.
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Expert Consultation Policies
Appointments with our wellness experts can be scheduled and rescheduled through your member dashboard. We require 24 hours' notice for cancellations to avoid a fee.
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Content Accuracy & Updates
All health content is meticulously researched and reviewed by qualified professionals. We regularly update our articles and guides to reflect the latest wellness science and best practices.
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Limitation of Liability & Disclaimer
Veridian Bloom provides educational and informational content. It is not intended to diagnose, treat, cure, or prevent any disease. We are not liable for any direct or indirect damages arising from your use of our services.
Payment Terms, Cancellation, and Refund Policies
Transparency in financial matters is paramount. This section details our policies regarding payments, managing your subscription, and handling any cancellations or refunds.
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Payment Processing & Billing Cycles
Monthly subscriptions are billed on the date of your initial sign-up. All transactions are securely processed through industry-standard encryption protocols. Payment information is never stored on our servers.
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Subscription Management & Cancellation
You can manage or cancel your subscription at any time through your account dashboard. Cancellations will take effect at the end of your current billing period.
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Refund Policies
Refunds are generally not provided for partially used subscription periods. However, if you purchase an annual plan and cancel within the first 30 days, you may be eligible for a pro-rated refund. Please contact support to discuss your specific situation.
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Price Change Notifications
We commit to providing at least 30 days' advance notice for any changes to subscription pricing. Notifications will be sent via email to the address associated with your account.
Legal Compliance and Terms Updates
Veridian Bloom operates with the highest standards of legal compliance and transparency. This section details the legal framework governing our services and how we handle updates to these terms.
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Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. Any disputes will be resolved in the courts located in Austin, Texas.
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Terms Modification & User Notification
We may update these Terms periodically. We will notify you of any significant changes via email or prominent notice on our platform, providing you with ample opportunity to review the revised terms.
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Privacy & Health Information Compliance
Your privacy is paramount. We comply with all applicable data protection regulations regarding your personal and health information. Please refer to our Privacy Policy for detailed information on data collection, use, and security.
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Intellectual Property Rights
All content, trademarks, and intellectual property on the Veridian Bloom platform are owned by or licensed to Veridian Bloom. Unauthorized use, reproduction, or distribution is strictly prohibited.
Have Questions About Our Terms?
We're here to help you understand every aspect of our commitment to your wellness journey.
Contact Our Support Team